Below are answers to some of the most common questions about using and accessing for amazing features.
If you don’t see your question answered below, please contact our This e-mail address is being protected from spambots. You need JavaScript enabled to view it team and they will respond within 24 hours.
My account & Shopping:
1. What is My Account?
We've made it easy for you to view and update your account and orders any time through "My Account". With "My Account" on myfashions.com you can
- Manage/edit all your personal data like address, phone numbers, email ids
- Change your password
- Track the status of your orders
2. How do I know my order has been confirmed?
Once your payment has been successfully made and confirmed from the seller your order is processed immediately. Myfashions will send a confirmation mail for your order, to the email address associated with your Myfashions account. In this mail you will be provided with a unique Order ID for your reference with our customer service team, a listing of the item/s you have ordered and an expected time of delivery. You can track the order in the orders section of your account.
3. Is it possible to order a product that is 'Out of Stock'?
Unfortunately, we do not have these products available for sale, but please use the "Wishlist" feature and we will let you know once it is available for sale at Myfashions or alternatively, you can directly contact the seller through in their e-boutique
4. How do I check the current status of my orders?
You can review the status and other information of all your orders, whether pending or fulfilled, that you have placed with Myfashions.com. To check the status of your pending orders, click on “My Account” in the right of any page on our store. This will take you to your My Account page, where you can click on the “Orders” link to view the status of all orders. To view the status of a specific order, click on the “Order” from the list. After your order is shipped out from our warehouse/from the seller location, we will send you a mail with the shipping details.
5. What do the different order status mean ?
- Payment Pending Authorization:Your order has been logged and we are waiting for authorization from the payment gateway.
- Ready for Shipping:We have received authorization from the payment gateway and are processing your order.
- Order Dispatched:Your order has been shipped out of our warehouse and is on its way to your delivery location.
- Order Delivered: Your order has been delivered at your specified delivery location.
- Order Canceled:The order was canceled.
6. When and how can I cancel an order?
You can cancel your order 12 hours after the order has been placed. Before doing this, you have to get in touch with our customer support
7. How long does it take for an order to be processed and shipped?
We process your order as soon as we receive it. We’ve partnered with BLUEDART and DTDC, so our shipping is insured. Unless you have a custom-made garment, your order should arrive in 3-7 business days—sometimes sooner!
8. Is it necessary to have a FB account to shop?
While it is not necessary to have a FB account to shop and purchase items, it is certainly recommended to have one. You can checkout by providing just your email ID as a guest. However, we suggest you user your Facebook ID even when you are checking out as a guest to make sure that your new design is pushed to your wardrobe, track your order, manage your Wish List, easy checkout, manage settings, sharing with friends, become loyal customers.
9. I forgot my password. Can you tell me what it is?
Alright, we ask you to log in through facebook. If you are reading this that means you forgot your facebook ID. Unfortunately we don’t store your passwords for security and privacy reasons. You can visit facebook and try to reset your password.
10. Is online shopping the only way?
Not at all. Browse through the collections, try them out, ask friends for opinions. But to buy them you can directly contact the seller and buy it. However, make sure that you ask the seller to push the design to your wardrobe.
11. What is a Featured Collection?
A Featured Collection lasts for a very limited time, which can range from a week to two.
12. How will I be notified about an upcoming sale?
All sales are announced on our email newsletter, and also you will be notified of any upcoming sale from your subscribed e-boutiques whenever they create promotions on our website
13. If I miss a Sale, will that store, brand or designer be gone forever?
No, we may feature certain stores, brands and designers many times although the exact products will likely vary.
14. How does the Wish list work?
When you add something to your Wishlist, you can watch them. When a store, brand or designer makes any modification to its description be it the quantity, price etc., you will be notified of the same. Also, you get to share your wishlist with your friends. What better way to ensure that your presents are the ones you wish for.
15. Is my Privacy Policy secure?
Myfashions.com respects your privacy and is committed to protecting it. For more details, please see our Privacy Policy.
Wardrobe:
Payment Options:
Shopping online should be safe and secure, and we take this quite seriously. Every transaction on our site is the EBS which is certified using VeriSign SSL.
We don’t save your credit card information because all our transactions are completed through EBS.
If you're still feeling a little insecure, contact one of our customer care at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .'; document.write( '' ); document.write( addy_text86214 ); document.write( '<\/a>' ); //--> This e-mail address is being protected from spambots. You need JavaScript enabled to view it
1. What credit cards are supported?
We accept all MasterCard and Visa credit cards.
2. Do you accept international credit cards on Myfashions?
Our overseas customers and Non Resident Indians can use their International credit cards to make payments for their orders. We accept all credit cards.
3. What other payment options are available?
We accept Internet Banking.
Secure Shopping:
1. Is it safe to use my credit card?
Yes, shopping at myfashions.com is 100% safe. Credit card payments are processed through EBS – secured layer interface that connects with various banks. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.
Furthermore, Banks also asks you to enter the CVV (Credit Verification Value) number on your credit/debit card. This is a 3 digit number which follows your credit card number and is given at the back of the card to ensure that the person entering the card number has the physical plastic card with him/her.
You can be assured that myfashions.com offers you the highest standards of security so as to ensure that your shopping experience is private, safe and secure.
2. Does myfashions.com store my credit card information?
Myfashions.com does not collect or store your account information at all. Your transaction is authorized at securely at multiple points, without any information passing through us.
Shipping & Delivery:
1. What shipping method does Myfashions.com use?
We are partnered with BLUEDART and DTDC and UPS to bring you affordable, reliable and safe delivery of your order.
2. How much does Myfashions.com charge for shipping?
It depends on the products you order. Please check your shopping cart for details of your orders' shipping charges.
3. Where does Myfashions.com ship?
We ship all over the world.
4. Are there ever any additional shipping fees?
Sometimes, yes. Purchases being shipped to some specific destinations may also incur an additional charge. Please check your shopping cart to review the shipping fees.
5. How can I check if my order has shipped?
Your order ships within days of when we receive the order. To check the status of current orders and to see past orders, simply log in and visit "My Account">>”Orders”
6. Will all the items in my order be shipped in the same box?
All items may not ship in the same box. The number of boxes depends on the number of different locations you picked your items from.
7. Is it possible to get shipping insurance?
We've got it covered! All packages shipped by Myfashions.com are insured with the carrier.
8. How do I unsubscribe from your email announcements?
Log in and click on My Account>Settings>Notifications. Under the "Preferences" tab is an option for editing your email preferences.
Returns:
1. What is Myfashions.com's return policy?
When you don’t like something, all you have to do is make a Return Request. Send us your unworn and unused merchandise with all its original packaging. If your item qualified, we’ll take it back for up to 14 days, and shipping is on us.
2. How do I know if an item is eligible for return?
We clearly note the return policy for each item on the product information page under the "shipping" tab. Custom-made items are generally not eligible for return, because we get them made just for you.
3. Where should I send and eligible return?
When your return request is approved,you'll receive a mail that has all the information. Or feel free to contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We'll reply with detailed instructions.
4. What if my order arrives incomplete, incorrect, damaged or defective?
We pride ourselves on the care and consideration we take with each item we ship to our customers. But mistakes do happen and when they do we'll work to resolve the problem immediately. Simply contact one of our This e-mail address is being protected from spambots. You need JavaScript enabled to view it Executive at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . for a prompt response.
5. How do I return the product if it is defective/damaged?
In case the product received has any defect, please notify us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us on any This e-mail address is being protected from spambots. You need JavaScript enabled to view it numbers +91-96-66966630/96-66966603 with your order no. within 7 days of receiving the product. We will address the issue in a manner, favorable to you, and reprocess your order if required.
6. Can I cancel the order after it is placed?
While there is no option for customer to cancel the order on their own once the payment is made, you can get in touch with our This e-mail address is being protected from spambots. You need JavaScript enabled to view it Team @ This e-mail address is being protected from spambots. You need JavaScript enabled to view it as soon as possible with your order number. As long as your order has not been processed, we can cancel it and refund your amount or give you in-store credit.
7. Can I modify my order after placing it?
Yes, you can modify an order until it has gone into processing, for which you should get in touch with This e-mail address is being protected from spambots. You need JavaScript enabled to view it at +91-96-66966630/96-66966603 or mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it